What We Collect and Why We Collect It
We collect the information you give us when you register — your name, phone number, and the mobile wallet you use, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, our payment processor records the transaction reference tied to
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your wallet account so we can match funds accurately. We also collect device data: the type of browser or app you are using, your IP address, and session timestamps. This helps us detect unusual login attempts and flag account activity that does not match your usual
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pattern. We do not sell your personal data to third parties. We share it only with the payment processors handling your bKash, Nagad or Rocket transactions, and with technical partners who operate the account infrastructure under strict data-handling terms. Data collected through account registration is retained
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for as long as your account remains active. After you close your account, we keep a limited transaction record as required by our data retention obligations. You can write to us to ask what we hold and request that we correct inaccurate details at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.